Frequently Asked Questions Get quick answers to frequently asked mailbox requests How does scheduling work? Place your order. We contact you within 24-48 hours to schedule 😊 Do I need to be home? No. We install it & send photos when it’s done. Want to be there? Leave your availability in the notes. Do you remove the old post? Yes — standard wood or metal posts only. Do you haul the old one away? Yes, for no additional charge. When will it be installed? Most installs happen within a weeks time. On-site time: 30–90 minutes. Custom orders may take longer. Payment options? Credit/debit, cash, or Zelle. Pay online or offline — your choice. Install customer-supplied posts? Yes. Typical install: $197.50+ More if special foundation work is needed. Do you service my town? We’re located in Stamford, CT & service all of the surrounding communities & parts of Westchester County.